Denver B-cycle sponsor HealthONE Launches ER Wait Times
By Ben Turner Jul 05, 2011 | 12:01PM
Denver B-cycle sponsor HealthONE has just made managing your health easier with the launch of Emergency Room (ER) wait times for adult and pediatric HealthONE ERs throughout the Denver metro area. The new Denver smart phone application, HealthONE Fast LocatER, will provide wait times directly to your smart phone as well as locate the nearest HealthONE ER, find a physician, make an appointment request, call 911 and more.
Emergency rooms are notorious for their long waiting times – that’s pretty common knowledge, but no one – physicians, nurses, administrators – want it to be that way. Much effort has been made in improving patient triage, workflow management, and other areas of opportunity that could increase the efficiency with which a patient is managed when they get to the emergency room.
HealthONE was the first hospital system in Colorado to make pediatric and adult ER wait times widely available to the public, which launched in May. HealthONE ERs commit to achieving an average wait time of less than 30 minutes and for children under the age of 18 years old, a wait less than 20 minutes. The ‘ER Wait Time’ represents the approximate time it takes for a patient to see an ER provider (physician, P.A. or nurse practitioner) after arrival to begin treatment.
In addition to the HealthONE Fast LocatER app, you can also get ER wait times:
- Text “ER” to 720-523-3888
- Call 720-523-3888
- Digital billboards throughout the Denver metro area will have current HealthONE ER wait times, updated every 30 minutes.
HealthONE Fast LocatER not only provides patients and families with ER wait times, but also:
- Locates the nearest HealthONE ER to where you are (GPS sourced from your phone
- Driving Directions to nearest HeatlhONE ER
- 911 Connect Call
- Connect by phone your nearest HealthONE ER
- Find a HealthONE Specialist or Primary Care Doctor
- Request an appointment with a physician
People experiencing major medical emergencies including life-, limb- or sight-threatening injuries, severe illness, heart attack or stroke symptoms should call 911 immediately. If your emergency isn’t life-threatening, HealthONE’s Rocky Mountain Hospital for Children’s First Call, a pediatric nurse triage line, is a free service to assist patients in accessing the right care at the right time. Parents can call with emergency questions about their children when their doctors’ office is closed.
HealthONE’s Rocky Mountain Hospital for Children’s First call for Children
303-563-3300 Denver Metro Area
877-647-7440 Toll-free (outside of Denver)
Open Mon-Fri 5:00 pm - 8:00 am
24 hours weekends and holidays
For medical emergencies ALWAYS call 9-1-1